Privacy Policy

1. INTRODUCTION

NEXTGEN ULTRA SOLUTIONS PRIVATE LIMITED ("Company", "we", "us", "our") operates the website www.nextgenultrasolutions.in (the "Site"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard the information you provide when you use our Site and services.

By accessing the Site or submitting any information through our forms, you agree to the practices described in this policy. If you do not agree, please do not use the Site or provide any personal data.

This policy is framed in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules"), and aligns with the principles of the Digital Personal Data Protection Act, 2023.

Important: Our website does not offer user accounts, login functionality, or profile creation. All personal data is collected solely through the forms you voluntarily submit.

2. DATA CONTROLLER / COMPANY DETAILS

NEXTGEN ULTRA SOLUTIONS PRIVATE LIMITED
Registered Office:
577, 8th Main Road, 5th Block 1st Stage,
HBR Layout, Bengaluru, Karnataka – 560043, India

Contact for Privacy Matters:
Email: contact@nextgenultrasolutions.in
Phone: +91 9900840337

3. INFORMATION WE COLLECT

We only collect information that you voluntarily provide or that is automatically detected for service improvement. We do not collect any information from your device beyond what is described below.

3.1 Information You Provide Directly (via Forms)

When you fill out a service request, contact form, or job application, we collect:

• Identity & Contact Data: Full name, phone number, email address.
• Service Request Details: Service(s) required, location (manually typed or auto‑detected), preferred service date, preferred call time (Morning/Afternoon/Evening), detailed requirements/message, and subject ("How can we help you").
• Career Application Data: Position applied for, cover letter / message, and optionally your resume (PDF, DOC, DOCX – max 5 MB).
• Newsletter Subscription: Email address when you opt in to receive updates.

3.2 Automatically Collected Information

• Location Data: The Site uses Google Maps API to auto‑detect your approximate location based on your browser's geolocation or IP address. This is only used to pre‑fill the location field for your convenience. We do not store this automatic location unless you submit the form.
• Technical Data: IP address, browser type, device type, operating system, referring pages, and usage statistics (pages visited, time on site). This data is anonymized and used purely for analytics.
• Cookies & Tracking Technologies: See Section 6.

3.3 Sensitive Personal Data

Your resume may contain sensitive personal information (e.g., date of birth, marital status, photographs). We collect and process such data only with your explicit consent, which you grant by voluntarily uploading the file. It is treated as confidential and used solely for recruitment.

4. HOW WE USE YOUR INFORMATION

We use the collected data for the following purposes:

• To process and respond to your service inquiries, bookings, and requests.
• To contact you regarding scheduling, confirmations, and service updates.
• To evaluate your job application and communicate about career opportunities.
• To send newsletters, promotional offers, and service‑related information (only if you have subscribed – you may unsubscribe at any time).
• To improve our website and services through analytics and feedback.
• To comply with legal obligations and enforce our Terms of Service.
• To detect and prevent fraudulent or unauthorized activities.

We do not use your data for any automated decision‑making or profiling that produces legal effects.

5. LEGAL BASIS FOR PROCESSING (Under Indian Law)

We process your personal data based on:

• Your consent – when you submit a form, upload a resume, or subscribe to communications.
• Legitimate business interests – for responding to requests, improving our services, and ensuring network security.
• Compliance with a legal obligation – maintaining records as required by applicable law.

Where required under the DPDP Act 2023, we will also rely on "legitimate uses" or "deemed consent".

6. COOKIES AND TRACKING TECHNOLOGIES

Our Site uses cookies and similar technologies for functionality and analytics.

Cookie Category	Purpose
Essential Cookies	Required for site navigation and form submission (session handling).
Functionality Cookies	Remember your form preferences (e.g., selected service).
Analytics Cookies	May include Google Analytics to understand visitor behaviour. Data is anonymized.
Third‑Party Cookies	Google Maps API, Google Fonts, and YouTube embeds may set their own cookies. These are governed by Google's Privacy Policy.

Managing Cookies: You can control or delete cookies through your browser settings. Disabling essential cookies may affect certain site features.

7. THIRD‑PARTY SERVICES AND DATA SHARING

We do not sell, rent, or trade your personal data. We may share information only with trusted third parties who help us operate the Site and deliver services:

Third‑Party Service	Purpose	Data Shared
Google Apps Script	Processes form submissions and stores data securely on Google's servers	All form fields you submit
Google Maps API	Auto‑detects your location to pre‑fill the location field	Approximate location (IP/geolocation); not stored unless form is submitted
Google Analytics	Analyses website traffic and usage	Anonymized IP, browser details, page views
Professional Advisors	Legal, audit, and compliance support	As strictly necessary

We require all third parties to handle your data securely and in accordance with this policy. Google's data practices are subject to its own Privacy Policy.

Legal Disclosure: We may also disclose data if required by law, court order, or to protect our rights.

8. DATA RETENTION

We retain your personal data only as long as necessary for the purposes stated:

• Service Inquiry / Form Data: Up to 20 years after the last interaction, unless you request earlier deletion.
• Job Applications (including Resumes): Up to 10 years from the date of submission, unless you consent to longer retention for future opportunities.
• Newsletter Subscription: Until you unsubscribe.
• Technical/Analytics Data: Typically retained in anonymized form for 20 years.

After the applicable retention period, data is permanently deleted or anonymised.

9. DATA SECURITY

We implement reasonable security practices and procedures as required under the Indian SPDI Rules, including:

• Encryption of data in transit (TLS/SSL).
• Access controls – only authorised personnel can access personal data.
• Secure server infrastructure hosted on Google's cloud, which maintains industry‑standard security certifications.
• Regular monitoring and vulnerability assessments.

Despite these measures, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security, but we take all reasonable steps to protect your data.

10. YOUR RIGHTS

Under Indian law and global best practices, you have the following rights regarding your personal data:

• Right to Access: Request a copy of the data we hold about you.
• Right to Rectification: Correct any inaccurate or incomplete information.
• Right to Withdraw Consent: Withdraw consent at any time. This will not affect the lawfulness of processing done before withdrawal.
• Right to Erasure: Request deletion of your data, subject to legal retention requirements.
• Right to Data Portability: Receive your data in a structured, machine‑readable format (where technically feasible).
• Right to Grievance Redressal: Raise concerns about our data processing practices.

To exercise these rights, write to us at the contact details in Section 2. We will respond within 30 days.

11. CHILDREN'S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a minor has provided us with personal information, we will delete it immediately.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. The revised version will be posted on this page with a new "Last Updated" date. We encourage you to review it regularly. Material changes may be notified via a banner on the Site.

13. GRIEVANCE OFFICER & CONTACT

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact our designated Grievance Officer:

Grievance Officer
NEXTGEN ULTRA SOLUTIONS PRIVATE LIMITED
Address: 577, 8th Main Road, 5th Block 1st Stage, HBR Layout, Bengaluru – 560043, Karnataka
Email: contact@nextgenultrasolutions.in
Phone: +91 9900840337

We will acknowledge your complaint within 24 hours and resolve it within 30 days.

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